rk111 Terms and Conditions

01 Introduction and Applicability

These terms and conditions ("Terms") apply to the use of the rk111 platform and all services under it. rk111 is an online gaming platform that provides live casino, slots, sports betting and various other gaming services for players in Bangladesh.

By registering at rk111, using your account or accessing any service, it is understood that you have read, understood and fully agreed to each clause of these Terms.

02 Eligibility and Account Registration

2.1 Age Requirement

Users must be 21 years of age or older to participate at rk111. This platform is strictly prohibited for anyone under 21. rk111 reserves the right to verify age at any time, and providing false information will result in immediate account closure.

2.2 Registration Terms

• Each person may open only one account. Managing multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete and up to date.
• It is your responsibility to keep your account password and login details confidential.
• If you suspect unauthorized access to your account, notify rk111 support immediately.
• Operating an account on behalf of a corporate entity, association or third party is prohibited.

2.3 Identity Verification (KYC)

rk111 reserves the right to verify a user's identity at any time. A National ID (NID), passport or other government-issued document may be requested for this purpose. Failure to complete verification may result in deposits, withdrawals or both being suspended.

03 Deposits, Withdrawals and Payment Policy

3.1 Deposits

The minimum deposit amount at rk111 is ৳500. This limit applies to all payment methods.

• Instant deposits via bKash.
• Instant deposits via Nagad.
• Deposits via Rocket.
• Deposits via bank transfer (processing time depends on the bank).

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Standard withdrawal processing time is 10 to 45 minutes. KYC verification must be completed before a withdrawal request is fulfilled.

3.3 Payment Restrictions

• Funds may not be deposited into an account through fraudulent, deceptive or unauthorized payments.
• In the event of a chargeback or payment dispute, the account in question will be suspended.
• Payments linked to money laundering or illegal activity will be cancelled immediately and the associated account will be closed.

04 Bonuses and Promotional Offers

4.1 Welcome Bonus

New players are eligible to receive a 100% bonus up to ৳10,000 on their first deposit. A 10x wagering requirement applies to this bonus.

4.2 Bonus Usage Terms

• The required wagering requirement must be met before bonus funds can be withdrawn.
• Multiple bonus offers cannot be claimed at the same time unless otherwise stated in the terms.
• A bonus may only be used in the specific game category for which it was issued.
• If a player attempts to abuse bonuses using multiple accounts, all accounts will be cancelled and any winnings will be forfeited.
• rk111 reserves the right to change, suspend or cancel any bonus offer.

4.3 VIP Program

The rk111 VIP Program has three tiers — Bronze, Silver and Gold. Bronze members are eligible for up to 0.3% weekly cashback, Silver members for up to 0.5% weekly cashback, and Gold members for up to 0.8% weekly cashback. Advancement to a VIP tier depends on regular and active participation on the platform.

05 Gaming Rules

5.1 Fair Play

rk111 ensures fair play across all games as a safe and reliable platform. Our game system is protected by SSL encryption and the outcome of every game is determined impartially.

5.2 Prohibited Activities

• Using any software, bot, script or automated method to play games is strictly prohibited.
• Attempting to gain an unfair advantage by exploiting system errors or technical vulnerabilities is prohibited.
• Colluding with other users to exploit the system is prohibited.
• Attempting to hack or gain unauthorized access to the rk111 gaming system is prohibited.

5.3 Technical Errors

Winnings displayed incorrectly due to a technical error, or game results affected by a fault, will be considered void. rk111 is not liable to provide compensation in such situations.

06 Account Suspension and Closure

rk111 reserves the right to temporarily suspend or permanently close your account in the following cases:

• Violation of any clause of these Terms.
• Registering with false or incorrect information.
• Operating multiple accounts.
• Suspicion of fraudulent activity or money laundering.
• Submitting a self-requested account closure (self-exclusion).
• Evidence of bonus abuse being found.

If an account is closed, any remaining legitimate funds will generally be returned; however, if fraud is proven, all funds may be forfeited.

07 Responsible Gaming

rk111 believes that gaming is purely a form of entertainment. We give the highest priority to responsible gaming practices and are committed to protecting the well-being of our players.

• Players can set their own daily, weekly or monthly betting limits.
• The self-exclusion feature allows you to restrict your use of the platform for a set period of time.
• If signs of gaming addiction appear, contact our 24/7 support.

For more information, visit our Responsible Gaming page.

08 Privacy and Data Protection

rk111 applies the highest level of technical security to protect your personal information. To learn more about how your data is collected, stored and used, please read our Privacy Policy.

• Your personal information will not be sold to third parties.
• All transactions are protected by SSL encryption.
• Payment information is not stored under any circumstances.

09 Intellectual Property

All content on the rk111 platform — logos, designs, text, graphics, software, game interfaces and other materials — is the intellectual property of rk111. Reproducing, distributing, publishing or using these materials for commercial purposes without prior written permission is strictly prohibited.

10 Limitation of Liability

rk111 accepts no liability for the following:

• Loss caused by internet disconnection or technical problems.
• Loss caused by issues with software from third-party game providers.
• Loss caused by user negligence or error.
• Loss from decisions made based on information provided by third parties from unauthorized sources.

11 Dispute Resolution

In the event of a dispute or complaint, please contact our customer support team first. We provide support in Bengali via 24/7 live chat.

• All complaints will be resolved within a reasonable timeframe.
• In disputes relating to game outcomes, the game provider's logs will be treated as the final evidence.
• In payment disputes, bank or mobile banking records will be verified.
• Funds related to a dispute may be temporarily held during the resolution process.

12 Changes to Terms

rk111 reserves the right to change these terms and conditions at any time. Notification of significant changes will be provided via email or through the platform. Continued use of the platform after a change indicates that you have accepted the new terms.

Visit this page regularly and stay informed about any changes.

13 Contact

If you have any questions, comments or complaints about these terms and conditions, please contact us: